My Cart  

Shipping information, returns or exchanges


We offer free delivery and it takes usually between 1-3 working days for the Benelux, other countries within Europe 2-5 working days and United Kingdom 4-5 working days. For any order placed by 17:00 PM (CET) from Monday to Friday. Saturday, Sunday and public holidays are not considered working days. Currently we can only offer same day delivery within the Netherlands. We cover the custom duties for deliveries to the United Kingdom

  • You'll be informed by email with a track and trace as soon as the goods have been shipped.
  • DHL parcel will deliver your order.
  • If you are unavailable when the courier attempts to deliver, the courier will rearrange delivery. 

Exchanges or Returns

Plevier® hopes that you are completely satisfied with your article. If you are not completely satisfied, you can exchange or return your item within the trial period of 30 days. Indicate in your e-mail if you want to exchange it so that we can reserve it for you. The new item can only be sent after the returned item has been received and has undergone a quality check. To exchange or return your item you can:


For the Netherlands and Belgium:

  • send an email to to report the return or exchange and request a return label if it is not included; 
  • fill in the returnform in;
  • re-pack the unused and undamaged item in the original undamaged box, locate the return label provided and cover your address label with the return label; 
  • take the package to a nearest DHL service point. You can find this on their website or send an email to with the request to make a pickup appointment. Someone must be present throughout the day at the specified address, because we have no insight into DHL's route. You can also specify a different (work) address for this.

  For Europe and worldwide:

  • send an email to to report the return or exchange; 
  • fill in the returnform in;
  • re-pack the unused and undamaged item in the original box; 
  • take the package to a nearby Postal Office.
  • consumer shall pay for the return costs


We only accept returned items that:

        • are returned in the original packaging

        • are undamaged and unused and have all original labels attached to the bag


The costs of the return shipment are entirely for the account of If the items are unused and undamaged and have been returned correctly, will pay the purchase price paid within 14 days after receipt of the items. If the items delivered by are not returned within 30 days of receipt, the items will be considered as accepted.